Read the Terms
Please review the terms governing access to our wholesale ordering portal, customer accounts, and related services.
Terms of Service
Last Updated: June 2026
These Terms of Service ("Terms") govern your access to and use of MemorialServicePlanner.com (the "Website"), operated by Preneed Advantage, LLC ("Company," "we," "our," or "us").
By creating an account, accessing the Website, or purchasing products through the Website, you agree to be bound by these Terms.
1. Business Eligibility
The products offered through this Website are intended primarily for funeral homes, crematories, cemeteries, and other death-care businesses.
By creating an account or placing an order, the purchaser represents and warrants that it possesses a valid reseller permit, resale certificate, sales tax exemption certificate, or similar documentation required by applicable law and agrees to maintain such authorization throughout its relationship with the Company.
The Company reserves the right to request proof of reseller status at any time and may suspend, restrict, or terminate any account that fails to provide satisfactory documentation upon request.
2. Wholesale Account Approval
MemorialServicePlanner.com reserves the right, in its sole discretion, to approve, deny, suspend, restrict, or terminate any wholesale account application or existing account at any time.
The Company may request documentation reasonably necessary to verify the identity, business status, reseller status, or eligibility of any applicant or customer.
Approval of a wholesale account does not create any ongoing obligation by the Company to continue providing products, services, pricing, or account access.
3. Account Registration and Security
Customers may be required to establish an account to access certain features of the Website.
You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your username and password.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities conducted under your account.
The Company reserves the right to suspend or terminate accounts that violate these Terms.
4. Pricing
All pricing displayed on the Website is wholesale pricing unless otherwise indicated.
The Company reserves the right to modify pricing, promotions, discounts, product offerings, and special programs at any time without prior notice.
Pricing changes shall apply only to future orders and shall not affect orders that have already been accepted and paid for.
5. Sales Tax
Customers are responsible for providing valid reseller permits, resale certificates, sales tax exemption certificates, or other documentation required by applicable law.
If a customer fails to provide documentation acceptable to the Company, applicable sales tax may be charged and collected.
Customers are solely responsible for any sales, use, excise, or other taxes arising from their purchase, resale, or distribution of products except where the Company is legally required to collect and remit such taxes.
6. Payment Terms
Payment is due at the time an order is placed unless otherwise agreed to in writing.
Accepted payment methods include:
- Visa
- Mastercard
- Electronic Bank Transfer (ACH)
- Cryptocurrency
The Company reserves the right to refuse or cancel any order for suspected fraud, unauthorized transactions, pricing errors, or payment disputes.
Unauthorized chargebacks may result in account suspension or termination.
7. Shipping and Delivery
Orders are shipped via UPS unless otherwise specified by the Company.
Delivery dates are estimates only and are not guaranteed.
Ownership of and risk of loss for products transfers to the purchaser upon delivery of the products to UPS for shipment.
Customers are responsible for providing accurate shipping information.
The Company shall not be liable for delays, losses, or additional charges resulting from incorrect shipping information provided by the customer.
8. Returns, Damages, and Claims
Customers must inspect shipments promptly upon receipt.
Any claims for products damaged during shipment must be reported to the Company within fourteen (14) days of delivery.
The Company reserves the right to request photographs, shipping documentation, or other supporting evidence before approving a replacement shipment, refund, or credit.
9. Intellectual Property and Copyright
The Celebration of Life – Memorial Service Planning Guide, together with all associated content, forms, worksheets, graphics, logos, designs, text, images, publications, and materials available through MemorialServicePlanner.com, are protected by United States copyright, trademark, and intellectual property laws.
Copyright © 2025 by Richard W. Winter
Published by Richard W. Winter
All rights reserved.
The purchase of physical copies grants only the right to possess and resell the purchased physical copies. No ownership interest in the underlying intellectual property is transferred.
Purchasers may resell physical copies of the Guide but may not reproduce, photocopy, scan, digitize, upload, distribute electronically, store electronically, create derivative works, modify, translate, republish, or otherwise reproduce any portion of the Guide without prior written permission from Richard W. Winter.
No part of the Celebration of Life – Memorial Service Planning Guide or any related materials may be reproduced or transmitted in any form or by any means, physical, electronic, photocopy, recording, scanning, digitization, storage, distribution, or otherwise without prior written approval from Richard W. Winter, except as permitted under United States copyright law.
Any unauthorized use may result in civil and criminal penalties under applicable law.
10. Copyright Notice
Celebration of Life – Memorial Service Planning Guide
Copyright © 2025 by Richard W. Winter
Published by Richard W. Winter
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, physical, electronic, photocopy, recording or otherwise without the prior written approval from the author, except as provided by United States copyright law.
Unless otherwise noted, all Bible Scripture quotations are from the ESV® Bible (The Holy Bible, English Standard Version®), © 2001 by Crossway, a publishing ministry of Good News Publishers. Used by permission. All rights reserved.
The ESV text may not be quoted in any publication made available to the public by a Creative Commons license.
The ESV may not be translated in whole or in part into any other language.
11. Resale of Products
Purchasers may resell, distribute, bundle, or provide physical copies of the Celebration of Life – Memorial Service Planning Guide to their customers or families at their sole discretion.
Nothing in these Terms grants any right to reproduce, duplicate, scan, digitize, distribute electronically, or create derivative versions of the Guide.
12. Limitation of Liability
To the fullest extent permitted by law, MemorialServicePlanner.com and its parent company, Preneed Advantage, LLC, shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or relating to:
- Use of the Website
- Inability to access the Website
- Purchase or resale of products
- Delayed shipments
- Lost profits
- Business interruption
- Loss of data
13. Liability Cap
To the fullest extent permitted by law, the total liability of MemorialServicePlanner.com and Preneed Advantage, LLC for any claim arising out of or relating to the Website, products, services, or these Terms shall not exceed the amount paid by the purchaser for the specific order giving rise to the claim.
14. Website Availability
The Company does not guarantee uninterrupted access to the Website.
The Website may occasionally be unavailable due to maintenance, technical issues, software upgrades, internet outages, cybersecurity events, third-party service failures, or circumstances beyond the Company's control.
If you experience difficulty accessing your account or placing an order, please contact:
Phone: (360) 775-8188
15. Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
16. Force Majeure
The Company shall not be liable for delays, interruptions, delivery failures, or failure to perform resulting from causes beyond its reasonable control, including but not limited to:
- Acts of God
- Severe weather events
- Natural disasters
- Floods
- Fires
- Earthquakes
- Labor disputes or strikes
- Transportation interruptions
- UPS delays
- Supply chain disruptions
- Internet outages
- Telecommunications failures
- Cybersecurity incidents
- Ransomware attacks
- Government actions
- Regulatory changes
- Pandemics
- Epidemics
- Civil unrest
- War
- Terrorist acts
Performance shall be excused for the duration of such event.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.
18. Dispute Resolution
The parties agree to attempt in good faith to resolve disputes through informal negotiations.
If a dispute cannot be resolved informally, the parties agree to participate in mediation within the State of Washington before initiating litigation.
19. Termination
The Company reserves the right to suspend, restrict, terminate, or refuse access to the Website or any customer account at any time for:
- Violation of these Terms
- Fraudulent activity
- Payment disputes
- Abuse of the Website
- Unauthorized reproduction of copyrighted materials
- Conduct deemed harmful to the Company or its customers
20. Electronic Communications
By creating an account, providing an email address, placing an order, or otherwise using the Website, you consent to receive communications from the Company electronically.
Electronic communications may include:
- Order confirmations
- Shipping notifications
- Account notices
- Invoices
- Statements
- Product updates
- Policy updates
- Legal notices
- Other communications relating to your account or purchases
You agree that electronic communications satisfy any legal requirement that such communications be provided in writing.
21. Changes to These Terms
This version incorporates all four additional protections: Sales Tax, Electronic Communications, Force Majeure, and Wholesale Account Approval, while keeping the document tailored to your wholesale funeral-home business model.
The Company reserves the right to modify these Terms at any time.
Updated Terms become effective immediately upon posting to the Website.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
22. Contact Information
MemorialServicePlanner.com
A Division of Preneed Advantage, LLC
Phone: (360) 775-8188
By accessing the Website, creating an account, or purchasing products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.